Frequently Asked Questions

Everything you need to know about ISAORA performance wear.

What is the ISAORA philosophy regarding fabric technology?

We prioritize high-performance, technical materials that offer moisture-wicking, thermal regulation, and durability without compromising on a minimalist aesthetic.

How long will it take for my order to ship?

Orders are typically processed within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping varies by destination.

What is your return policy for performance apparel?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain final sale items may not be eligible for return.

Do you offer international shipping and duties coverage?

Yes, we ship worldwide. Shipping costs and estimated duties are calculated at checkout. Please note that the recipient is responsible for any local customs fees incurred.

How should I care for my technical garments?

To preserve the integrity of technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid fabric softeners and bleach.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.